2902-B

Typing Pal--The Best Online Typing Course

$ 99

Enroll

Quick and easy way to learn keyboard typing!
(Contact Hours: 24)

3461 SD

Presentation Skills

$ 35

Enroll

Course description -- One of the biggest fears for managers and others is speaking in public. You will receive worksheets and checklists to help you plan and present your remarks for the most impact, and you will learn how to deal with the anxiety that so often accompanies such assignments. The course includes tools and techniques to help you determine what the audience wants and needs, methods to gauge their needs, and a structure for organizing and formatting a good presentation. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training.
(Contact Hours: 24)

349

The Art of Active Listening

$ 99

Enroll

Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in part, is just being courteous. However, it is requires more than just being quiet and paying attention, although those are aspects of being a good listener. Being a good listener is not a passive activity. It entails taking actions that will encourage the other person to open up and communicate what is really on their mind. Good listening is active listening. That is the topic of our course-- Active Listening. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner.
(Contact Hours: 3)

352 SD

5 Steps to Effective Persuasive Business Communication

$ 19

Enroll

Get quick results with this proven method and technique.
(Contact Hours: 10)